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The benchmark of excellence

Find the category with your name on it

The Great British Excellence Awards celebrate the people, businesses and organisations doing exceptional work. Explore the categories and help recognise someone shaping the future through their achievement, leadership and impact.

The Legacy of Leadership Award

Individual Excellence AwardsStandard

Store Manager of the Year Award

For the store manager who leads a great team and a great shop

RecognisesLeadershipTeam performanceCustomer service
RecognitionIndividualIndustryLeadership

About this category

The Store Manager of the Year Award recognises a retail manager whose store, team and customers all thrived under their leadership this year.

The judges look for strong trading, high standards, people who grew in their roles and customers who keep coming back.

Eligibility

Open to store and shop managers in retail, based in or serving the region. Self-nominations and nominations made by others are both welcome.

Judging criteria

  • Entries are judged on store performance
  • Team development and retention
  • Customer experience and standards
  • Leadership under pressure

Qualitative criteria

  • What they set out to achieve, and why it mattered
  • How they work with others
  • What people say about them

Metrics

  • Results delivered this year
  • People or clients helped
  • Recognition already received

Additional criteria

  • Include examples of the work
  • The results in figures where possible and a word from a client
  • Colleague or mentee

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