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The benchmark of excellence

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The Great British Excellence Awards celebrate the people, businesses and organisations doing exceptional work. Explore the categories and help recognise someone shaping the future through their achievement, leadership and impact.

The Legacy of Leadership Award

Individual Excellence AwardsStandard

Retail Director of the Year Award

Honouring retail directors excelling in retail performance

About this category

This category recognises retail directors driving retail performance, customer experience and trading growth. Judges will look for a strong leadership journey supported by clear evidence of achievement, influence, and lasting value.

Eligibility

  • Open to directors and senior leaders in relevant leadership
  • Management
  • Professional
  • Specialist roles who can demonstrate responsibility
  • Achievement
  • Influence
  • Measurable impact

Judging criteria

  • Sector leadership
  • Measurable performance
  • Customer or client outcomes
  • Innovation and problem-solving
  • Team leadership
  • Integrity and sustainability of results

Qualitative criteria

  • Clarity of leadership story
  • Authenticity and values
  • Originality of approach
  • Strength of examples
  • Influence on people
  • Organisation
  • Sector
  • Community
  • Sustainability of impact

Metrics

  • Evidence such as growth and financial performance
  • Customer or client satisfaction
  • Service or quality improvements
  • Portfolio or trading results
  • Awards
  • Testimonials

Additional criteria

  • Nomination should include clear examples
  • Supporting evidence
  • Dates/timeframes where possible
  • Testimonials
  • Case studies
  • Data
  • Media links
  • References where available

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