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The Great British Excellence Awards celebrate the people, businesses and organisations doing exceptional work. Explore the categories and help recognise someone shaping the future through their achievement, leadership and impact.
Resilient Business of the Year Award
For the business that faced the hardest times and came through stronger
About this category
The Resilient Business of the Year Award recognises a business that met a serious challenge, a downturn, a loss, a crisis or a market that changed overnight, and came through it.
The judges look for honest accounts of what went wrong, the decisions that turned it round and where the business stands now.
Eligibility
Open to businesses of any size and sector, based in or serving the region. Self-nominations and nominations made by others are both welcome.
Judging criteria
- Entries are judged on the scale of the challenge
- The response
- How people and customers were looked after
- The recovery achieved
Qualitative criteria
- Clarity of vision and offer
- Reputation with customers and partners
- Culture and the team behind the business
Metrics
- Revenue and growth
- Customer satisfaction and repeat business
- Jobs created or retained
Additional criteria
- Include figures for the last one to two years
- Examples of standout work and testimonials from customers or partners
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