The benchmark of excellence
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The Great British Excellence Awards celebrate the people, businesses and organisations doing exceptional work. Explore the categories and help recognise someone shaping the future through their achievement, leadership and impact.
Residential Letting Agency of the Year Award
For the agency that gets lettings right for everyone
About this category
The Residential Letting Agency of the Year Award recognises a residential letting agency delivering great homes for tenants and peace of mind for landlords.
The judges look for compliance, fast and fair repairs and tenancies that last.
Eligibility
Open to residential letting agencies of any size, based in or serving the region. Self-nominations and nominations made by others are both welcome.
Judging criteria
- Entries are judged on tenant and landlord satisfaction
- Compliance and safety
- Void periods and portfolio growth
Qualitative criteria
- Clarity of offer and what sets it apart
- Reputation with clients and partners
- Culture and the team behind the business
Metrics
- Revenue and growth
- Client satisfaction and retention
- Jobs created or retained
Additional criteria
- Include figures for the last one to two years
- Examples of standout work and testimonials from clients or partners
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