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The Great British Excellence Awards celebrate the people, businesses and organisations doing exceptional work. Explore the categories and help recognise someone shaping the future through their achievement, leadership and impact.

Hospitality Excellence Awards

Business Excellence AwardsStandard

Pub of the Year Award

Honouring distinctive venues, entertainment and memorable occasions.

About this category

This category celebrates an exceptional pub, bar or hospitality venue demonstrating excellence, positive impact and results worthy of recognition by the Hospitality Excellence Awards. Entrants should present the achievement, supporting evidence and the difference made during the awards period.

Eligibility

Open to UK pubs, bars, event venues, wedding venues and entertainment-led hospitality businesses operating during the current awards period.

Judging criteria

  • Venue experience
  • Service
  • Programming
  • Atmosphere
  • Commercial performance
  • Safety
  • Innovation
  • Customer satisfaction

Qualitative criteria

  • Character
  • Originality
  • Hospitality
  • Inclusivity
  • Attention to detail and the quality of memorable occasions created

Metrics

  • Footfall
  • Bookings
  • Event performance
  • Customer ratings
  • Repeat visits
  • Revenue growth and independently verifiable outcomes

Additional criteria

Entries should include a concise case study, supporting figures, guest or stakeholder evidence where available, and confirmation that material claims may be independently verified. Judges may consider the entrant’s scale and available reso

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