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The Great British Excellence Awards celebrate the people, businesses and organisations doing exceptional work. Explore the categories and help recognise someone shaping the future through their achievement, leadership and impact.
Marine and Cruise Hospitality Award
For hospitality on the water
About this category
The Marine and Cruise Hospitality Award recognises a cruise line, river cruise, yacht charter or ferry operator whose onboard hospitality stands out.
It rewards service, food and drink and memorable guest experiences afloat.
Eligibility
Open to cruise, river cruise, yacht and ferry operators with an onboard hospitality offer, based in or serving the region. Self-nominations and nominations made by others are both welcome.
Judging criteria
- Entries are judged on guest experience and reviews
- Quality and consistency
- The team behind the business and commercial performance
Qualitative criteria
- Clarity of offer and what sets it apart
- Reputation with clients and partners
- Culture and the team behind the business
Metrics
- Revenue and growth
- Client satisfaction and retention
- Jobs created or retained
Additional criteria
- Include figures for the last one to two years
- Examples of standout work and testimonials from clients or partners
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