The benchmark of excellence
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The Great British Excellence Awards celebrate the people, businesses and organisations doing exceptional work. Explore the categories and help recognise someone shaping the future through their achievement, leadership and impact.
Independent Letting Agency of the Year Award
For the independent letting agency landlords and tenants both trust
About this category
The Independent Letting Agency of the Year Award recognises an independently owned letting agency whose compliance, communication and care stand out.
It rewards fair dealing with landlords and tenants alike and a reputation earned locally.
Eligibility
Open to independently owned letting agencies, based in or serving the region. Self-nominations and nominations made by others are both welcome.
Judging criteria
- Entries are judged on landlord and tenant feedback
- Compliance standards
- Portfolio growth and service
Qualitative criteria
- Clarity of offer and what sets it apart
- Reputation with clients and partners
- Culture and the team behind the business
Metrics
- Revenue and growth
- Client satisfaction and retention
- Jobs created or retained
Additional criteria
- Include figures for the last one to two years
- Examples of standout work and testimonials from clients or partners
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