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The Great British Excellence Awards celebrate the people, businesses and organisations doing exceptional work. Explore the categories and help recognise someone shaping the future through their achievement, leadership and impact.

Hospitality Excellence Awards

Business Excellence AwardsStandard

Holiday Let Business of the Year Award

For the holiday let guests cannot wait to return to

RecognisesCustomer serviceProfessional achievement
RecognitionBusinessCommunityIndustry

About this category

The Holiday Let Business of the Year Award celebrates a holiday cottage, self catering or short let business whose properties and hosting stand out.

It rewards thoughtful touches, spotless homes and five star reviews.

Eligibility

Open to holiday let owners, self catering businesses and short let managers, based in or serving the region. Self-nominations and nominations made by others are both welcome.

Judging criteria

  • Entries are judged on guest reviews and repeat bookings
  • Presentation and cleanliness
  • Hosting and communication
  • Occupancy

Qualitative criteria

  • Clarity of offer and what sets it apart
  • Reputation with customers and partners
  • Culture and the team behind the business

Metrics

  • Revenue and growth
  • Customer satisfaction and retention
  • Jobs created or retained

Additional criteria

Include figures for the last one to two years, examples of standout work and testimonials from hospitality customers or partners.

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