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The benchmark of excellence

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The Great British Excellence Awards celebrate the people, businesses and organisations doing exceptional work. Explore the categories and help recognise someone shaping the future through their achievement, leadership and impact.

Property Excellence Awards

Business Excellence AwardsStandard

Heat Pump Installation Company of the Year Award

For the installer making low carbon heat work

RecognisesSustainabilityCustomer service
RecognitionBusinessCommunityIndustry

About this category

The Heat Pump Installation Company of the Year Award recognises a heat pump installer whose design, installation and aftercare deliver warm homes efficiently.

It rewards performance, accreditation and happy customers.

Eligibility

Open to heat pump installers, based in or serving the region. Self-nominations and nominations made by others are both welcome.

Judging criteria

  • Entries are judged on system design and performance
  • Accreditations
  • Client satisfaction and reviews
  • Service and reliability
  • Growth over the last year

Qualitative criteria

  • Clarity of offer and what sets it apart
  • Reputation with clients and partners
  • Culture and the team behind the business

Metrics

  • Revenue and growth
  • Client satisfaction and retention
  • Jobs created or retained

Additional criteria

  • Include figures for the last one to two years
  • Examples of standout work and testimonials from clients or partners

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